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The Definitive Source for Everything CAC

  CAC (Common Access Card) help for your personal computer

 

 

APPLE COMPUTER SUPPORT PAGE (Snow Leopard (10.6.X))

Apple Snow Leopard logo
You can use your CAC with your [Snow Leopard (10.6.X)] Apple computer

Download / Save this entire page as a PDF

 

Leopard Apple Leopard logo Users, please use the Leopard page

 

NOTE:  MAJ Chuck Wack is providing support to MAC users who are having problems.  Please attempt what is on this page, and if you continue to have problems, use the contact at the bottom of this page.  He is currently deployed, so, a few days response may be the timeframe.

 

You may want to consider using Windows virtually with "Parallels" or the native Boot Camp ( (You WILL be able to use ApproveIt).  PureEdge is available through Grants.gov (you will need to tweak it to be able to use it on your Intel based Mac, AND you still CANNOT digitally sign forms without ApproveIt)

 

Article on how to utilize Windows on your MAC from Online Tech Tips.com

 

How to make a web server think your using Internet Explorer

 

How to configure your Firefox on your MAC

 

 

If your new CAC [the one you were just issued] does not work, you may have received one of the new PIV II CAC's.  You can tell if yours is this type by looking on the back at the top for either of these:  "Gemalto TOP DL GX4 144K" or "Oberthur ID One 128 v5.5 Dual."  A possible fix for you is to download the updated TOKEND from MAC OS FORGE.org  download the CAC-NG (BETA v0.95)

INFORMATION:  This build supports the Gemalto TOPDLGX4 144 cards, but does not yet support the Oberthur ID One 128 v5.5 Dual card. Subsequent builds will provide support needed for the Oberthur card. If you attempt to access this newer Oberthur card, it will be picked up by the original CAC.tokend and will show no certs/keys within Keychain Access -indicating a lack of support.

 

The following information is provided for your situational awareness while setting up the utilization of your CAC on your Mac.  It is updated as additional information is available and your input is appreciated for solutions not outlined here.  Installation instructions can be found below.

ActiveClient is a middleware program used by the DoD to facilitate the cross talk between Windows computers and your Common Access Card.  It was offered for the “Tiger” release (MAC OS X 10.4.9) and is not compatible with Leopard or Snow Leopard (the current release of MAC OS X (10.6.X)).  The program is available for purchase through the manufacturer, and is not available for download from DoD.  The use of this program is not supported here for Apple operating systems, as it is not required for Leopard or Snow Leopard.

ADmitMac for CAC is another middleware program, created by Thursby Software, in use by the DoD on some NETCOM Apple Baseline images.  This software allows easy configuration of systems for CAC only authentication and logon for systems being added to a DoD domain.  This software is not required on non-DoD computers.  It is available on a trial download basis from the manufacturer and is available for purchase at that location.

PureEdge is currently only available for Windows (except for the one available through Grants.gov)  Windows users are now being migrated over to Lotus Forms Viewer. 

Windows on your MAC: While you have made a conscious decision to “be a Mac,” the NETCOM Engineers have not, and therefore the easiest solution for some problems, such as:  ApproveIt, and some websites, is to use Windows through a Virtual Machine, such as Parallels, VirtualBox, VMware, or through Apple’s native Boot Camp.  This will require you to have a legal copy of Microsoft Windows.  With these programs, you can install the ActiveClient, Lotus Forms, and ApproveIt software and also utilize all the DoD tools from your MAC.  The benefit of the Virtual machines over Boot Camp is that it will allow you to run Windows as an additional program (without restarting your computer) and keep OS X running the entire time. 

NOTE:  If you are having problems getting your CAC reader to be recognized in your virtual Windows when using VMware, go to the menu bar, select USB.  Find your CAC reader and select it.

 

DTS (Defense Travel System) has been upgraded to a Java applet instead of the proprietary DBSign.  This should allow you to use DTS from your MAC.   Some 64 bit Snow Leopard users will need this patch.  If the patch still does not work, try running your Safari in 32 bit mode.  More information can be found on the Gradkell's website NOTE:  If you get a blank page after successfully logging into DTS trying to navigate to your authorizations or vouchers, Click the word Safari, Select Security, uncheck the box for Block pop-up windows.  Try it again now.

 

DCO (Defense Connect Online) works with your Snow Leopard MAC.  The servers have been updated to work.  Make sure you select the check box to Allow all applets from "www.dco.dod.mil" with this signature and select Allow.  You "should" now see a Java based screen with logon / password, or CAC PIN.  Select the CAC PIN option.  I did not have to add this site to my keychain.

 

CAC Readers:  With a variety of CAC readers available today there are also a variety of issues.  The SCR series of CAC readers work very well.  The SCR-331 reader may need a Firmware Update.   See links to purchase CAC readers here.  You will see a small note on some of the readers to show you how to make the reader compatible with your MAC. 

 

Outlook Web Access Portals: The use of Outlook Web Access portals (OWA) on MAC current has known issue with time outs.  Beware that when using OWA on your MAC that if you are inactive on the primary window, i.e. the inbox, while replying to an email, your browser may time out.  On your Windows machine the client side software, [ActiveClient] actively maintains communications with the server side CAC software and re-requests validation of your credentials.  On your MAC this is not so, Safari will respond to a direct request for validation of your credentials, however it will not re-request that you verify as the server requires.  Be sure that prior to selecting the Send button that you copy your work to the clipboard as you will most likely have to restart Safari and log back in.  The issue is being worked at this time and updates will be made available here when complete.

 

Internet Explorer Emulation:  If you visit a website with your MAC that states it can only be accessed via Internet Explorer, or some web pages simply won't work while using your CAC with Safari, please try this:  Make sure you MAC is updated (like step 1 & 2 below).  Open Safari, Click on the word Safari (in the bar at the top), select Preferences..., Advanced, click the Show Develop menu in menu bar box.  Close Advanced screen, Now when you need to emulate IE, click on the word Develop at the top, click User Agent, then select Internet Explorer 7 or 8.  This was received from the Air Force IMA JAGs.

 

Air Force Users look here for some helpful information

 

 Setting up your CAC for use on your Mac:

Download / Save this entire page as a PDF

 Step 1: Update your system.  (10.6.4 is the latest for Snow Leopard)

William:Desktop:Screen shot 2009-10-18 at 22.13.51 .png

 

 Step 2: Plug in your CAC Reader to an available USB Port

 Step 3: Click the Apple Icon in the upper left corner of your desktop and select "About This Mac"

 William:Desktop:Screen shot 2009-10-18 at 22.13.36 .png

 

 Step 4: Click the "More Info" Button within the window that pops up. (This opens System Profiler)

 Step 5: Within the "Hardware" Category select "USB." On the right side of the screen the window will display all hardware plugged into the USB ports on your Mac. You should see “Smart Card Reader.”  If the Smart Card reader is present, it is installed on your system, and no further hardware changes are required, i.e. additional drivers / Firmware upgrades.  You can now Quit System Profiler.

 William:Desktop:Screen shot 2009-10-08 at 08.59.23 .png

 Step 6: From the Finder Menu:  Click: Go, Utilities, click the little triangle to open it up, double click Keychain Access

NOTE:  If you don't see Go, click the finder icon  in your taskbar.  It should show up now in the menu bar 

 

 Step 7: Insert your CAC into the CAC Reader.  In the upper left portion of the Keychain Access window, under "Keychains" your CAC should show up (CAC XXXX-XXXX-XXXX-XXXX-XXXX), click it.  In the right side you will see the certificates that are on your CAC. (If your CAC does not appear remove it from the reader and repeat).

William:Desktop:Screen shot 2009-10-22 at 20.30.49 .png

 

 Step 8: Double Click the "Padlock" icon in the upper left corner of the program window, which will prompt you for your CAC PIN.  Enter your PIN and select OK to unlock your CAC.

NOTE:  If your padlock will not unlock, and you have one of the new CACs, read above

 Step 9: Select the desired certificate, which will show as:  LASTNAME.FIRSTNAME.MIDDLENAME.NUMBERS on the right side of the screen. Right Click your mouse and select "New Identity Preference"  If you don't have a two button mouse, hold the <ctrl> key and click your mouse to get the "New Identity Preference" option.

 Step 10: Enter the URL / website (from the links below) for the appropriate website you wish to access using your CAC, select the appropriate certificate and click “Add”:

Step 10a: I was unable to save the email certificate for my OWA (it kept defaulting back to the non-email certificate)

Step 10b:  I copied the email certificate (s) from the CAC...2-75E4 section.

Step 10c:  I first verified it was the email certificate before pasting it into the login section

Step 10d: I pasted the above email certificate(s) into the login screen section of Keychain Access.  I had 2 for some reason, so, I copy and pasted both of them.     

 Step 11: Quit Keychain Access (and Applications (if it is still open)), remove your CAC from the reader, and re-insert it.  Open Safari and begin navigating to your CAC enabled site.  

 

Examples of URLs to add to your Keychain Access

NOTE:  The slash at the end of the URL does make a difference

Army:

-  AKO: https://akocac.us.army.mil/  (DOD CA-XX)

-  AKO Webmail: https://wmcac.us.army.mil/  (DOD CA-XX)

-  Fort Gordon OWA (NASE Email Access): https://rw3.army.mil/EXCHANGE (EMAIL CA-XX)

-  Army Reserve OWA (USAR Email Access): https://owa.usar.army.mil (EMAIL CA-XX)

-  US Army garrison Hawaii:  https://owa.hawaii.army.mil/EXCHANGE (EMAIL CA-XX)

-  Center for Army Lessons Learned (CALL): https://call3.leavenworth.army.mil (DOD CA-XX)

-  CONUS AMEDD Exchange OWA: https://medmail-conus.amedd.army.mil/Exchange (EMAIL CA-XX)

-  National Guard Knowledge Online: https://gkoportal.ngb.army.mil (DOD CA-XX)

-  NORAD NORTHCOM CAC Registration Site: https://registration.noradnorthcom.mil/ (DOD CA-XX)

-  NORAD NORTHCOM External Access Site: https://operations.noradnorthcom.mil (DOD CA-XX)

-  Soldier Survey Site: https://fcportal.forscom.army.mil/ (EMAIL CA-XX)

Navy: 

-  Navy Knowledge Online (1 of 2): https://cac01.nko.navy.mil  (DOD CA-XX)

-  Navy Knowledge Online (2 of 2): https://cac01.nko.navy.mil:443/app1/index2.jsp (DOD CA-XX)

-  Navy Webmail: https://webmail.nmci.navy.mil  (DOD CA-XX)

-  Reserve Portal: https://private.navyreserve.navy.mil/  (EMAIL CA-XX)

-  NADSUSEA (Navy East OWA): https://webmail.east.nmci.navy.mil (EMAIL CA-XX)

-  NADSUSWE (Navy West OWA): https://webmail.west.nmci.navy.mil (EMAIL CA-XX)

-  NADSUSEA NCIS COI (Navy NCIS OWA): https://webmail.ncis.nmci.navy.mil (EMAIL CA-XX)

-  NMCI-ISF (Navy ISF OWA): https://webmail.isf.nmci.navy.mil (EMAIL CA-XX)

-  PADS (Navy PADS OWA): https://webmail.pacom.mil (EMAIL CA-XX)

-  PADS (Navy PACOM SMR Users OWA): https://webmail.exceptions.pacom.mil (EMAIL CA-XX)

-  IATS NMCI Webmail (1 of 3): https://iats.nmci.navy.mil (EMAIL CA-XX)

-  IATS NMCI Webmail (2 of 3): https://iats.nmci.navy.mil/ (EMAIL CA-XX)

-  IATS NMCI Webmail (3 of 3): https://iats.nmci.navy.mil/cas (EMAIL CA-XX)

-  Marine Corps Webmail: https://webmail.us.nmci.usmc.mil/Exchange (EMAIL CA-XX)

-  Navy InfoSec: https://infosec.navy.mil (DOD CA-XX)

-  Navy Medical (1 of 3): www.med.navy.mil:80 (DOD CA-XX)

-  Navy Medical (2 of 3): https://nmo.med.navy.mil/ (DOD CA-XX)

-  Navy Medical (3 of 3): https://nmo.med.navy.mil/pki/default.cfm (DOD CA-XX)

-  Navy Medical Outlook Web Access: https://sscc-fe-03.med.navy.mil/EXCHANGE (EMAIL CA-XX)

 

-  JTF-GNO: https://www.jtfgno.mil (EMAIL CA-XX)

-  NRRM: https://nrrm.navyreserve.navy.mil/Nrrm.Web/Modules/Shell/Shell.aspx  (EMAIL CA-XX)

-  BUPERS: https://pki.bol.navy.mil/ (DOD CA-XX)

-  NSIPS (1 of 2); https://nsips.nmci.navy.mil (DOD CA-XX)

-  NSIPS (2 of 2): https://nsipsweb.nmci.navy.mil/nsipsclo/logon (DOD CA-XX)

-  NROWS: https://nrows.sscno.nmci.navy.mil (DOD CA-XX)

-  Navy Reserve Portal (1 of 2): https://private.navyreserve.navy.mil/ (DOD CA-XX)

-  Navy Reserve Portal (2 of 2): https://private.navyreserve.nayv.mil/pages/default.aspx (DOD CA-XX)

Air Force: (The issues with the AF Portal have been remedied, look here for how to make it work)

-  AF Portal (1 of 3): https://www.my.af.mil (DOD CA-XX)

-  AF Portal (2 of 3): https://www.my.af.mil/EAI_JUNCTION/eai/ (DOD CA-XX)

-  AF Portal (3 of 3): https://www.my.af.mil/EAI_JUNCTION/eai/auth (DOD CA-XX)

-  Air Force Portal Virtual MPF Site: https://w20.afpc.randolph.af.mil/afpcsecurenet20/ (DOD CA-XX)

-  Air Force Jag WebFLITE (1 of 2): https://logon.jag.af.mil (DOD CA-XX)

-  Air Force Jag WebFLITE (2 of 2): https://aflsa.jag.af.mil/ (DOD CA-XX)

-  Air Force Education Exchange: https://cacwebmail.afit.edu/Exchange (EMAIL CA-XX)

-  AF AMC Exchange Email: https://mail.amc.af.mil/exchange (EMAIL CA-XX)

Coast Guard:

-  Coast Guard Email: https://cgwebmail.uscg.mil/ (EMAIL CA-XX)

DoD:

-  Defense Manpower Data Center: https://pki.dmdc.osd.mil (DOD CA-XX)

-  DOD 411 Directory: https://jeds.gds.disa.mil (EMAIL CA-XX)

-  Tricare Online: https://www.tricareonline.com/preloginHome.do (DOD CA-XX)

-  Tricare (1 of 3): https://cac1.tricareonline.com/ (EMAIL CA-XX)

-  Tricare (2 of 3): https://cac2.tricareonline.com/ (EMAIL CA-XX)

-  Tricare (2 of 3): https://cac3.tricareonline.com/ (EMAIL CA-XX)

-  Military Health System: https://mhssc.timpo.osd.mil (DOD CA-XX)

 

Note on URL’s: It is important to understand that when entering URL’s into an identity preference they must be precise.  As you can see in the preceding references some end with a “/”. Not all websites will have this.  Every website that attempts to validate your CAC must search a database (Usually internal to the site) and the URL you enter is creating the link between that database and your CAC.  As there is not a single database that all sites use for this purpose you will encounter sites that do not function properly initially.  If you pay attention to the actions of the browser when you click the login button you will usually see where the browser is being pointed and can use that URL in your Identity Preference.  For the most part you will not need to reference a specific site, i.e. ending in .html etc, but instead the will use the broad address as above. 

Note on Certificate Selection: When creating Identity Preferences within Keychains it is important to understand the difference between your Certificates.  I will not go into great detail as to the differences here however I will give you the information you need to know.  There are 3 certificates on your CAC:

 - DOD CA-XX, used for identification verification, is the top most certificate shown in Keychains.  This will be used when logging into AKO.  This will show up with a red “x” beside it a majority of the time as “Unsigned”. 

- DOD CA-XX EMAIL, used for signatures, is the second in the list of certificates in the list.  This certificate is used when you digitally sign an email, or document, and by some websites for verification of your identity, i.e. Outlook Web Access.  When logging into a non-AKO site keep in mind that whatever certificate you used when logging on at your work computer will be required on your MAC.

- DOD CA-XX EMAIL, used for encryption, is the third in the list of certificates.  This will not be used when accessing websites, and unless you are accustomed to encrypting your email, will not be used at all.

   When creating Identity Preferences there will be some trial and error involved in selecting the correct URL/Certificate combination.  If you create an Identity Preference and attempt to change the certificate it uses you may see more than 3 certificates when you open the drop down menu as below, they are grouped into their respective classes, the first pair being the DOD CA-XX, second pair EMAIL CA-XX (Signature) and the third pair EMAIL CA-XX (Encryption).  Choose either of the first two if you want the DOD CA-XX and so forth. They point to the same certificate. 

This should set you up to access sites that are authenticated with your CAC.  Please let me know how this works out for you and what issues you have.  Once again if you have additional sites you have found solutions for please let me know and I will include them in the list on this page.

Written by CPT Bill Hankins, Revised by CW3 Michael J. Danberry while following the instructions on my own MacBook.

Some other links that may assist you if you are still having problems with the instructions above:

 

http://www.applemacgeniusville.com/2008/10/06/cac-enable-firefox/  file can be found at next link

  http://directory.fedoraproject.org/wiki/BuildCoolKey#Pre_Built_Binary

http://www.applemacgeniusville.com/2008/10/06/setting-up-safari-for-cac-login-to-dod-websites/
http://www.applemacgeniusville.com/2009/09/15/enabling-cac-login-and-creating-filevault-cac-user/

 For Firefox users - install this: https://www.forge.mil/Resources-Firefox.html

A user sent this to me:  "I followed the instructions at  http://www.applemacgeniusville.com/page/21/?wpforumaction=profile&id=1 and it all worked 100%.  The Coolkey app is the way to go.  It's a little piece of software that has saved me some serious headaches.  Load it per the instructions on the site, plug in the reader, insert the card, and you're ready to roll."

Another single file for CAC installation on your MAC.  (This one is 9MB)

 

Set up the AKO "white pages" using your MAC

 

 

 

If you are still having problems, contact Chuck Wack

 
 If you have questions or suggestions for this site, contact CW3 Michael J. Danberry
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Last Update or Review:  Thursday, 02 September 2010 05:01 hrs