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The Definitive Source for Everything CAC CAC (Common Access Card) help for your personal computer
CARD IS BLOCKED MESSAGE PAGE |
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If you are seeing a message stating your ID Card is BLOCKED, this means you have entered your PIN (Personal Identification Number) incorrectly 3 times. also: If you are receiving "Parameter is incorrect" message (when attempting to log onto a government computer) and you have already performed these steps.
Your only option is to visit the nearest RAPIDS (Real-time Automated Personal IDentification System) site to get the card reset or updated. The CAC owner has to be present along with a second photo ID. The RAPIDS site VO (Verifying Official) will verify your identity with your finger print.
Visit the RAPIDS SITE LOCATOR: http://www.dmdc.osd.mil/rsl/owa/home
You can search this website by City, State, Zip Code, Name, Country, or CAC. It will show you all RAPIDS sites. I recommend you call before you make the journey.
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If you have questions or suggestions for this site, contact CW3 Michael J. DanberryAre you interested in subscribing to the CACnews email list?
Last Update or Review: Saturday, 19 June 2010 10:58 hrs
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